Frequently Asked Questions

Find answers to common questions about our collections and services

How do I determine my correct size?

Each product page features a detailed size guide. We recommend comparing these measurements against a similar garment you already own for the best fit.

Can I modify or cancel my order after it has been placed?

Orders are processed quickly to ensure fast delivery. Please contact us within 60 minutes of placement to request any changes or cancellations.

Are your materials sustainably sourced?

Eames NW is committed to ethical fashion. We partner with suppliers who prioritize sustainable fabrics and fair labor practices.

Do you restock items that are sold out?

Many of our pieces are limited editions. However, you can sign up for 'Back in Stock' notifications on the specific product page to be alerted if it returns.

How should I care for my Eames NW garments?

To preserve the quality of your items, we recommend following the specific care instructions on the inner label, typically involving cold washes and air drying.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.